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Assistant Quality Assurance Manager
TPThane, Maharashtra, India25 days ago
Job descriptionManage a team of minimum 10 Quality Analysts Enable business to deliver high quality and faster outcomes and maintain the quality SLAs. Adhere to quality framework and ensure timely completion of audits, reports, and analysis. Identify Lean Six Sigma / Continuous Improvement projects / Problem Solving Projects Drive Ideation to invite potential ideas for improvement. Help team achieve core deliverables (PKTs, Audits, Team Meetings, RCA, POA etc.) Drive internal and client calibrations. Maintain and present / discuss process and business performance dashboard with internal and external stakeholders including but not limited to senior management. Perform end-to-end business diagnostic analysis to dissect to identify potential risks, gaps, and areas of improvement. Work with cross functions (Operation, Training, and others) to make action plans and drive the same to achieve better results. Plan and coordinate for resource planning and QA framework execution Initiate and execute remediation plans resulting in better business performance. Effective Coaching and feedback skills Ability to identify, analyze opportunities in RCM specific US Healthcare processes (End to End), propose improvement actions and execution Ability to analyze data / information and derive insights. Strong report management skills Extremely good in Excel, Power Point Skills in numerical and statistical analysis Good Communication
Job Type – Full Time
Schedule – Night shift
Education – Bachelor’s Degree
Qualifications / Eligibility :
- Graduate in any discipline
- US Healthcare background with Experience into Revenue Cycle Management preferred with Payor side
- Trained / Certified Lean Six Sigma Green Belt
- Minimum 2 years in the team management role as Quality Team Leader / Assistant Manager
- Working knowledge of 7 QC tools and FMEA / Risk assessment
Roles and Responsibilities :
Key Skills :
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Quality Assurance Manager • Thane, Maharashtra, India