We are seeking an experienced and proactive Enterprise Monitoring Administrator to join our dynamic team.
As an Enterprise Monitoring Administrator, you will be responsible for overseeing the design, implementation, and maintenance of enterprise-wide monitoring systems.
Your primary focus will be on ensuring the availability, performance, and reliability of our IT infrastructure, applications, and services.
Key Responsibilities : Strategy :
- Develop and implement an enterprise-wide monitoring strategy to proactively identify and address potential issues.
- Define key performance indicators (KPIs) and establish benchmarks to measure the effectiveness of monitoring systems.
Tool Selection and Implementation :
Evaluate, select, and implement cutting-edge monitoring tools and technologies to meet the organization's needs.Collaborate with cross-functional teams to integrate monitoring solutions into existing Response and Management :Develop and maintain incident response plans related to monitoring alerts.Lead and coordinate efforts to respond to and resolve incidents in a timely and Alerting :Work with key stakeholders to define escalation paths.Setup alert matrix.Performance Analysis :
Analyze monitoring data to identify trends, patterns, and areas for improvement.Provide insights and recommendations to optimize the performance of systems andapplications.
Work with application teams to gather requirements and design application-level monitoring and Reporting :Create and maintain comprehensive documentation related to monitoring configurations and processes.Generate regular reports on the health and performance of IT infrastructure for :At least 3 years experience in an enterprise monitoring role.At least 5 years' experience in an IT infrastructure administration role.In-depth knowledge of IT and monitoring tools, such asSolarwinds, Splunk, ThousandEyes, ServiceNow.Strong understanding of IT infrastructure components, technologies, and tools.Excellent communication, documentation, and reporting skills.Ability to work collaboratively in a team and manage multiple projects.Experience in working in a multi-national / multi-cultural environment is a plus.ref : hirist.tech)