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IT Associate
PW (PhysicsWallah)Pune, Maharashtra, India1 day ago
Job descriptionManage and troubleshoot school network (LAN / Wi-Fi), internet connectivity, and Maintain and update student and staff accounts (email IDs, portals, ERP systems). Assist in setting up IT infrastructure for school events, online examinations, and Conduct preventive maintenance of IT equipment; manage AMC (Annual Monitor cybersecurity practices and support data privacy compliance. Manage software licensing, updates, and installations (Windows, MS Office, Maintain inventory records of IT assets and coordinate procurement of Provide first-level training and technical guidance to teachers and staff on IT tools. Support online platforms like Learning Management Systems (LMS), parent portals, Collaborate with external vendors for technical support and service escalations. Bachelor’s Degree / Diploma in IT, Computer Science, or related field. 1-3 years of experience in IT support, preferably in an educational institution. Good understanding of networking, operating systems (Windows / Mac), and Knowledge of Google Workspace for Education, Microsoft 365, or similar platforms Basic understanding of cybersecurity and data privacy practices. Strong problem-solving skills and a service-oriented attitude. Good communication skills to support non-technical users. Experience with ERP systems or school management software. Ability to manage multiple tasks and work under pressure.
Job Title : IT Associate
Location : Nal Stop, Pune
Job Purpose :
The IT Associate will support the branch's day-to-day technology operations, ensuring
smooth functioning of hardware, software, networks, and educational technology
platforms. They will assist staff and students with IT issues, maintain IT assets, and ensure
a secure and effective IT environment that enhances teaching and learning.
Key Responsibilities :
- Provide technical support for computers, printers, smartboards, projectors, and
other devices across the branch.
server-related issues.
digital classes.
Maintenance Contracts) vendors.
antivirus, educational software).
hardware / software.
attendance software, etc.
Required Qualifications and Skills :
troubleshooting basics.
is a plus.
Preferred :
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Associate • Pune, Maharashtra, India
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