QA Team Leader

QA Team Leader – E-Commerce PlatformOverviewJoin a dynamic development team responsible for building and maintaining large-scale online commerce services. This role focuses on a popular cashback and rewards platform, offering you the chance to work on high-traffic systems and enhance your QA leadership skills in a global environment.Why We’re HiringOur commerce services are used by millions of users and continue to grow rapidly. To ensure exceptional quality and support this growth, we are seeking an experienced QA Team Leader to strengthen our testing processes and lead a distributed QA team.Key ResponsibilitiesDefine quality assurance strategies, create test plans, and oversee execution for web and mobile applications.Collaborate closely with product managers, project managers, and engineering teams to ensure seamless delivery.Track and report quality metrics, analyze trends, and identify root causes of issues.Manage offshore QA members (approx. 5–7), including test case design, progress tracking, and review of deliverables.Perform hands-on testing when required and maintain high standards for test coverage.Lead a small onsite QA team and ensure effective communication and performance.Drive continuous improvement through standardized QA processes and best practices.Prepare regular reports and communicate results to stakeholders.Scope of TestingWeb applications for desktop and mobile browsersNative Android and iOS applicationsBrowser extensionsBackend APIs and batch processing systemsWork EnvironmentYou’ll work in a global team with both onsite and offshore members, using English and Japanese for communication. Collaboration with engineers and other development roles is key to success.Required Qualifications3+ years of experience in test design and execution for web or mobile applicationsKnowledge equivalent to ISTQB Foundation LevelPrevious experience as a team leader or similar roleExperience working with offshore teams or external vendorsStrong communication skills for cross-functional collaborationPreferred QualificationsFamiliarity with e-commerce platformsExperience in API testingKnowledge of test automation tools (e.g., Selenium, Cypress, Appium) and CI / CD environmentsExposure to performance and security testingProficiency with tools like JIRA and ConfluencePersonal AttributesProactive problem solver who drives improvements and engages stakeholdersAdaptable and eager to learn in a fast-changing environmentStrong communicator with a collaborative mindsetComfortable taking on new challenges and improving processesTeam-oriented and results-drivenLanguage RequirementsEnglish : Business level