Account Receivable Specialist

Scope :

• Drive collection process to reduce past due amounts. Escalation point to assist collectors with AR items related to disputes and reconciliations.
• Ensure maintenance and adherence to desktop procedures by collectors.
• Participate in daily War Room & Regional calls with collectors and regional teams; provide leadership and guidance; take actions as necessary.
• Work with collections team on root cause analysis for AR issues; report process failures / gaps to leadership for action.
• Manage accounts that are subject to suspension of supply / services for failure to pay within terms.
• Maintain and control a blacklist of bad payers (recognizing corporate affiliations) establishing the terms under which business can be re-initiated (if at all) and being arbiter of any changes to that list.
• Coordinate and provide best practice and training to Regional Collections Coordinators ensuring that they serve their teams with a common and fully informed approach to collections and work with our third-party service supplier.
• Assist with held order release process.
• Refer accounts for third party debt collection. Support collection activity as necessary for recovery.
• Refer accounts for credit limit assessment and approve credit limits within established DOA. Determine solutions to mitigate credit limit impact on trading.
• Coordinate with Customer Master Data team to ensure necessary master data is maintained in SAP.
• Reporting of all facets of the role to senior leadership.
• Documentation of all processes associated with the role
• Support of audit requests related to activities of this position.

Metrics :

Expectations :

Experienced in SAP & Excel

Qualifications :

6 to 9 years of experience

Additional Information :

As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.

Remote Work : Employment Type :

Full-time

Key Skills

Accounting Software,Accounts Reconciliation,Customer Service,Past Due Accounts,General Ledger Accounting,Collection And Recovery,Accounting,Account Management,CRM,Payroll,Account Receivables Management,A / R analysis,Financial Statements,A / R Collections,CPA

Experience : years

Vacancy : 1