Engineering Manager - Platforms
Our Story
Zepto is a fast-growing startup that delivers products in 10 minutes through an optimized network of dark stores that we're building across the country! Within a year after launching, we've raised $1.26B.Our investors include Y Combinator, Nexus Venture Partners, and many more! We’ve built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11, PhonePe, Goldman Sachs, Pepperfry, and institutions like Stanford, INSEAD, IITs, and IIMs.
The magic of Zepto is our ability to consistently deliver 15000+ products in 10 minutes flat. It's the core of what we do, and the reason why we’ve been able to grow so fast with phenomenal customer love. Our mission is simple : to make 10-minute delivery the new normal.
Engineering @ Zepto
Why this role matters
At Zepto , we deliver the 10-minute miracle to millions of customers every day — and at the heart of this promise lies our Core Platform team. This team powers the critical infrastructure that enables speed, scale, and intelligence across the company.
- We own the Customer Data Platform ecosystem , including the User Profile Store , real-time Event Pipelines , and Segmentation & Audience Management — serving 10M+ requests per minute .
- Our Journey Builder and Communication Platform enables Product and Marketing teams to launch personalized user experiences and campaigns in real time.
- We also manage Access Control systems for both customers and enterprise users, providing secure and scalable authentication and authorization.
In addition, we offer a self-serve Machine Learning Platform that lets Data Scientists build, deploy, and serve models with millisecond latency.
What you’ll do
Own and drive the roadmap for core platform systems, balancing long-term architectural vision with short-term execution and sprint planning.Design and scale high-performance, low-latency backend services , capable of handling tens of millions of requests per minute while meeting strict SLAs and reliability goals.Build self-serve infrastructure capabilities that enable product, growth, and data science teams to move fast and independently.Lead the end-to-end lifecycle of critical infrastructure components , including real-time data pipelines, service orchestration, observability, and operational excellence.Develop and maintain secure, multi-tenant systems that handle authentication, authorization, and access control across internal and external surfaces.Mentor and grow a high-performing team of engineers through technical guidance, career development, and a strong culture of ownership and excellence.Collaborate cross-functionally with Product, Growth, Data, and Operations teams to align platform capabilities with business goals and user needs.
What makes you a great fit
8+ years of backend / platform experience, including 2+ years leading engineering teamsProven ability to build and scale high-throughput, low-latency systems (10M+ RPM,Experience delivering self-serve platform tools for internal teams like Product, Growth, or Data ScienceStrength in one or more areas : streaming systems, customer data infra, auth platforms, or ML serving infraSolid understanding of distributed systems — caching, sharding, queuing, and system observabilitySkilled at balancing architecture vision with hands-on executionPassion for mentorship, engineering excellence, and team developmentStrong cross-functional collaboration and communication in fast-paced environments