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Call Center Agent

Total ShapeIndia

30+ days ago

Job description

Your Compass in the Health & Fitness Journey

Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering comprehensive information tailored to your health and fitness journey. Our mission is to help you make informed decisions that expedite your path to your health and fitness goals.

Since 2003, our dedicated team has worked hard to create an exhaustive library of thorough and reliable information. Our team of 60+ team of writers, special contributors, fact checkers and medical reviewers are health and fitness experts , including registered dietitians, nutritionists, board accredited medical doctors, certified personal trainers, qualified coaches, and professional athletes who write, fact check, review and constantly update our collection of 2,000+ articles.

The Role

Company : Total Shape

Location : Work From Home (Remote)

Salary : $700 - $900 USD / month

Key Responsibilities :

Answer incoming calls and respond to customer queries
Make outbound calls for follow-ups or customer outreach
Provide accurate information and resolve issues efficiently
Maintain clear records of customer interactions
Follow scripts and company procedures where required

What We Offer :

Monthly salary : $700 - $900 USD

Remote work with flexible shifts

Paid training and ongoing support

Friendly, team-oriented work culture

Opportunities for career advancement

Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.

We will not reply to messages sent to our social media accounts about job applications all communications from us will only be sent via email.

If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company.

Ideal Profile

Requirements :

Prior experience in a call center or customer service role is preferred

Clear and confident English communication skills (spoken and written)

Ability to handle high call volumes with professionalism

Basic computer skills and familiarity with CRM systems are a plus

Quiet work environment and reliable internet connection

What's on Offer?

Work alongside & learn from best in class talent

Flexible working options

Opportunity to make a positive impact

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Call Center Agent • India