Voice Analyst

About client :

Our Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence : 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA).

• Job Title : Voice process and Chat support
• Key Skills : Good communication,customer support,technical support
• Job Locations : pune
• Experience : 1 - 3Years.
• Education Qualification : Any Graduation.
• Work Mode : onsite
• Employment Type : full time
• Notice Period : 30 Days

Skillset & Responsibility

International Sales Expertise : Proven ability to manage multi-country sales operations and navigate diverse regulatory environments.

Strategic Negotiation : Strong skills in contract negotiation and deal structuring for global clients.

Cross-Cultural Communication : Ability to build relationships and communicate effectively across different cultures and languages.

Market Intelligence : Deep understanding of global telecom trends, competitive landscape, and emerging technologies.

Leadership & Team Management : Experience leading regional or global sales teams and driving performance.

Analytical & Commercial Acumen : Skilled in pricing strategies, forecasting, and ROI analysis for international markets.

Adaptability & Problem-Solving : Ability to manage complex projects and resolve challenges in dynamic global environments.