Customer Relationship Executive

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients.

Responsibilities :

• Greeting consumers.
• Highlight suitable higher value products to consumer while facilitating.
• Appraise consumer on product / fashion and facilitate sales.
• Assess the consumer needs & suggest the right product.
• Manage the Cash till at the Store whenever assigned and ensure checkout quickly and efficiently.
• Collect and give consumer feedback / information to the Store Manager for action.
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.