Client Success Executive

We’re a growing digital marketing and web development agency, primarily working on with all our clients based internationally. We’re looking for someone who can confidently handle pre- and post-sales activities. Whether you're a motivated fresher or someone with 1–2 years of experience , if you're a go-getter who enjoys client interaction and coordination, this role is for you.

What You’ll Be Doing

• Work on bidding and proposal submissions on Upwork, Freelancer, etc.
• Take client calls to convert them and understand their requirements
• Understand client requirements and relay them clearly to the team.
• Handle project onboarding and post-sales follow-ups.
• Support delivery coordination to ensure deadlines and expectations are met.

What We’re Looking For

• Basic understanding of Web Development – you won’t be coding, but you should understand what’s being built.
• Excellent English communication skills – written and spoken.
• Comfortable with flexible work timings depending on client location2.
• A self-driven, go-getter attitude – someone who takes ownership and doesn't wait to be told what to do.
• Fresher or up to 2 years of experience in web sales, bidding, client coordination, or support roles.

Why Work With Us?

• 100% international client exposure from Day 1.
• Learn the complete client journey – from pitch to delivery.
• Grow your career in client communication
• FRESHERS WILL BE PROVIDED WITH TRAINING

Bonus (Good to Have, Not Mandatory)

• Previous experience with client platforms like Upwork, Fiverr, Freelancer, etc.
• Exposure to client servicing or sales in a digital / web agency.
• Understanding of common tools used in project tracking like Slack.