Braze Consultant

We are looking for a Braze Campaign Developer responsible for building and executing customer engagement campaigns using Braze. The ideal candidate should be well-versed in Braze features such as Canvas, Segmentation, Liquid templating, personalization, A / B testing, and multi-channel delivery (Email, Push, SMS, In-app).

Roles and Responsibilities :

• Build and execute marketing campaigns in Braze across email, PUSH, in-app, and SMS.
• Develop dynamic content using Liquid scripting to personalize communication.
• Configure Canvas flows for customer journeys and lifecycle campaigns.
• Build responsive and visually appealing email templates.
• Perform A / B testing to improve campaign effectiveness.
• Set up user segments based on behavioral and demographic data.
• Ensure accurate campaign tracking and integrate UTM parameters as needed.
• Monitor campaign performance and troubleshoot delivery or rendering issues.
• Maintain campaign documentation and asset libraries.

Technical and Functional Skills :

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 13000-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.

eClerx Digital is the trusted partner of choice to the world’s largest global brands for creative production, e-commerce / web operations, and analytics & insight services. We improve profitability for their digital businesses. Using the Follow, the Sun delivery model, our team of 3,000+ full-time digital delivery employees – at our five production hubs in Mumbai, Pune, Chandigarh, Verona, and Phuket – applies deep digital expertise to support the most demanding global clients effectively. eClerx Digital’s innovative delivery model drives the ‘metrics that matter’ for our clients : improved acquisition, conversion and retention, and overall lifetime value of your customer 24 / 7 / 365.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.