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Service Engineer

People Prime WorldwideBengaluru, Karnataka, India

9 days ago

Job description

About Client :

Our Client is a global information technology, consulting, and business process services company. Originally founded in 1945 as a vegetable oil manufacturer, it has transformed into a leading technology services and consulting company with a significant global presence. Employs over 230,000 people and operates in 65 countries.

Job Title : Service Engineer
Location : Bangalore and Hyderabad
Experience : 5+ Years
Job Type : Full time .
Notice Period : Immediate joiners to 30 Days

Key skills :

Support Oracle Demand Planning processes, including CTO forecasting and planning measure

management

Collect data from Fusion and internal system, troubleshooting failures

Support supply planning processes like MPR and constrained / unconstrained planning

Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business

outcomes

Lead E2E Planning Integrated Business Cycles

Resolve critical planning issues related to plan behavior, data gaps, Supply / demand reconciliation issues etc

Execute quarterly patching testing and validations

Receive, analyze, and prioritize support tickets related to Oracle Demand Planning

Processes including CTO forecasting and planning measure management

Perform initial assessment of issues with data collection from Fusion, internal and

external systems

Triage failures and route to appropriate support teams / On-calls

Document and categorize supply planning process like MRP and

constrained / unconstrained planning

Identify severity and impact of problems related to supply planning data models, REST

APIs and BIP reports

Monitor & Coordinate support for E2E planning integrated Business Cycles

Manage incident tickets related to support E2E Oracle SCP

Track and prioritize quarterly patch testing needs

Requirements :

5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions

Strong understanding of supply chain planning concepts and methodologies

Proficiency in data collections and integration between systems

Knowledge of MRP and planning process

Experience with REST APIs and BIP reporting

Good Understanding of integrated planning business cycles

Strong troubleshooting and problem solving skills

Ability to manage quarterly patch testing processes

Excellent communication skills with both technical and business stakeholders Qualifications

Technical aptitude with data models, BIP and system integration(REST APIs)

Strong analytical and critical thinking abilities

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Service Engineer • Bengaluru, Karnataka, India

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