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Massil Technologies - Application Support Specialist - Marketo

Massil Technologies - Application Support Specialist - Marketo

Massil TechnologiesHyderabad
16 days ago
Job description

Position : Application Support Specialist - Marketo

Location : Hyderabad (Hybrid - 3 days onsite per week)

Shift Timing : 4 : 30 AM - 1 : 30 PM IST

Role Overview :

We are seeking an experienced Application Support Specialist with a strong focus on supporting Marketo and other marketing technology platforms. This role involves ensuring optimal performance, timely issue resolution, and data integrity across integrated cloud-based systems.

Key Responsibilities :

  • Provide end-to-end application support for Marketo, including issue diagnosis, resolution, and performance tuning
  • Collaborate with cross-functional teams to support SaaS / cloud platform integrations
  • Monitor and maintain data flows and integrations between marketing automation tools and CRM systems
  • Operate within an ITIL-aligned environment for incident, problem, and change Skills & Qualifications :
  • Minimum 5 years of total experience in application support (with at least 4 years relevant to the role)
  • Hands-on experience supporting Marketo in a production environment
  • Strong understanding of data integration concepts and cross-platform workflows
  • Proficient in debugging, root cause analysis, and problem resolution
  • Experience in structured environments following ITIL practices
  • Familiarity with SaaS / Cloud-based platforms is a strong advantage
  • Excellent attention to detail and commitment to service quality

ref : hirist.tech)

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Application Specialist • Hyderabad