General Manager - QA / QC

We are seeking a qualified and experienced

QA / QC General Manager

to lead quality assurance and quality control functions across our real estate projects. This role will be responsible for ensuring adherence to quality standards in civil, structural, finishing, and MEP works, managing third-party inspections, and driving continuous quality improvement at construction sites.

Key Responsibilities : 1. Quality Assurance Planning Develop project-specific QA / QC plans, checklists, and inspection protocols Define and implement quality standards in line with IS codes, NBC, and project specifications Coordinate with design, procurement, and project execution teams to ensure quality alignment across functions 2. Site-Based Quality Monitoring Conduct regular site inspections and audits to monitor construction quality Identify non-conformities, initiate NCRs (Non-Conformance Reports), and ensure timely corrective actions Verify material quality, concrete mixes, rebar work, waterproofing, and structural finishes 3. Documentation & Reporting Maintain comprehensive QA / QC records including test reports, site observations, and approval notes Prepare weekly and monthly quality dashboards for management Ensure traceability and accountability of all quality records and lab reports 4. Vendor and Contractor Quality Oversight Review and approve contractor QA / QC plans and method statements Monitor subcontractor performance and workmanship at all stages Support vendor evaluation and approval for critical materials and systems 5. Laboratory & Testing Supervision Supervise internal and third-party lab testing for concrete, steel, soil, and waterproofing systems Ensure calibration of tools and adherence to testing protocols Approve mix designs, material samples, and trial installations 6. Handover and Post-Completion Quality Conduct snag inspections and prepare snag rectification reports Ensure units are handed over to customers in defect-free condition Coordinate with CRM and facilities team to track and resolve post-handover complaints within defect liability period Required Qualifications & Skills : B.E. / B.Tech in Civil Engineering (Master’s preferred) In-depth knowledge of construction quality practices, codes, and testing methods Strong understanding of structural, finishing, and MEP quality checkpoints Hands-on experience with QA / QC documentation, audits, and reporting Familiarity with ISO 9001 : 2015 QMS and other quality frameworks