Convin.ai - Consultant - Presales Solutions

Brief About Company

Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales / collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin, we leverage AI / ML to achieve these larger business goals while focusing on bringing efficiency and reducing costs.

Who are our clients :

We are already helping the leaders across Health-tech, Ed-tech, Fintech, E-commerce, and consumer services like Treebo, SOTC, Thomas Cook, Aakash, MediBuddy, and PlanetSpark. But as the list is growing tremendously, we are looking for folks excited about taking this to the market with us.

Still looking for more information, then check our website www.convin.ai.

Heres why you should apply :

If you love AI, understand SaaS, love selling, and looking to join a ship bound to flythen Convin is the place for you.

Role Description :

We are seeking highly skilled individuals to join our Presales Solution Engineering team.

As a Pre-Sales Solution Consultant at Convin, you will play a key role in demonstrating the value of our AI-powered platform to prospective clients. You'll collaborate with the sales team, product managers, and technical experts to align our offerings with the customer's needs and pain points. Your ability to translate complex technical solutions into business value and facilitate smooth product adoption will be crucial to driving Convin's success.

As a Solutions Consultant, your primary responsibility will be to showcase our product offerings and architecture in a way that inspires confidence and addresses any technical concerns from prospects and customers throughout the sales process. Your goal is to eliminate technical obstacles and clearly communicate how our technology / products can meet their needs.

To excel in this role, you'll need a blend of technical expertise and sales acumen. This includes identifying mission-critical requirements, developing tailored technical sales strategies, and demonstrating solutions that deliver real business value. If you're able to bridge the gap between technical capabilities and business needs, wed love to hear from Understand customer objectives and pain points, and align them with Convins product suite to present the best solutions.

• Deliver tailored product demonstrations that showcase the value of our AI-powered contact center solutions, addressing specific customer use cases.
• Lead the solution design and product configuration processes, ensuring that Convins platform integrates seamlessly with the clients infrastructure and requirements.
• Act as a trusted advisor to clients by addressing technical concerns and providing guidance that aligns Convins products with their business objectives.
• Communicate complex technical information effectively to both technical and non-technical stakeholders, ensuring clarity and understanding.
• Provide business guidance by understanding the customers business processes, strategy, and objectives, and demonstrating how Convins solutions can support and enhance these areas.
• Engage with AEs and SDRs to deliver standard demos, platform walkthroughs, and evangelize Convins value proposition to prospects.
• Support RFP / RFI responses by crafting detailed technical answers that align with customer requirements and product capabilities.
• Collaborate cross-functionally with sales, product, and technical teams to continually refine Convins value proposition based on market trends and client feedback.
• Maintain up-to-date expertise in Convins technology, AI-driven contact center solutions, and relevant industry trends by engaging in product, sales, and technical training.
• Develop technical collateral such as proposals, presentations, and case studies to support the sales process.
• Continuously engage with customers throughout the pre-sales process and beyond, ensuring their needs are met and offering ongoing technical support during engagements.
• Contribute to a fast-paced sales environment, managing multiple projects and deadlines while maintaining strong collaboration within the team.

Minimum Qualifications :

Why Convin :

Heres What happens after you apply?

Within 4 days of your application our hr team will contact you to schedule a quick chat with one of our founders. If theres a fit, the 2nd & 3rd rounds will be scheduled within a week. The whole hiring process will be completed within 15 days of your application.

What makes this role a perfect opportunity?

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