Job Summary
Synechron is seeking a knowledgeable and experienced Senior Business Analyst to join our team. The role involves analyzing business processes, gathering requirements, and facilitating effective communication between stakeholders and technical teams. This position contributes to delivering value-driven solutions aligned with organizational goals, ensuring clarity and efficiency throughout project lifecycles. The ideal candidate will bring a solid understanding of business analysis fundamentals and a proven track record of over 7 years in the field.
Software Requirements
Required Skills :
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) — advanced knowledge
- Experience with documentation management tools (e.g., SharePoint, Confluence)
- Familiarity with modeling tools (e.g., UML, BPMN diagrams)
Preferred Skills :
Data analysis tools (e.g., Tableau, Power BI)Requirements management tools (e.g., JIRA, Rational DOORS)Overall Responsibilities
Elicit, analyze, and document business requirements and processesCollaborate with stakeholders to understand their needs and translate them into clear requirementsFacilitate communication between business units and technical teams to ensure clarity and alignmentSupport project teams throughout the software development lifecycle by providing detailed documentation and analysisIdentify process improvements and recommend solutions that enhance efficiencyAssist in testing activities and ensure delivered solutions meet defined requirementsParticipate in stakeholder meetings, providing updates on analysis progress and issuesEnsure project deliverables align with organizational goals and standardsPerformance outcomes :
Accurate and comprehensive requirements documentationSmooth collaboration across teams resulting in timely deliveryIncreased stakeholder satisfaction through clear communication and effective solutionsEnhanced process efficiencies and innovative solutionsTechnical Skills (By Category)
Programming Languages :
Not directly required; basic understanding of scripting or data querying (e.g., SQL) is advantageousDatabases / Data Management :
Basic knowledge of relational databases and data analysis — preferredCloud Technologies :
Not mandatory; familiarity with cloud concepts beneficialFrameworks and Libraries :
Not applicableDevelopment Tools and Methodologies :
Requirements management (JIRA, Confluence) — essentialBusiness process modeling (UML, BPMN) — essentialAgile methodologies — preferredSecurity Protocols :
Not directly applicable but understanding data privacy and security principles is advantageousExperience Requirements
Minimum of 7+ years working as a Business Analyst or in related rolesStrong domain understanding, with exposure to relevant business contextsPrior experience in financial services, banking, or similar industries is preferredProven ability to liaison effectively between technical and non-technical stakeholdersAlternative paths include experience in consulting, process analysis, or project coordination with relevant domain exposureDay-to-Day Activities
Gather requirements through interviews, workshops, and documentation reviewDevelop detailed business process models and functional specificationsConduct requirement reviews with stakeholders and technical teamsFacilitate communication and clarification of project scope and objectivesSupport system testing and validation activitiesTrack requirements status and changes using approved toolsParticipate in project meetings, providing analysis support and progress updatesContinuous stakeholder engagement to ensure alignment and transparencyQualifications
Bachelor's degree in Business Administration, Information Systems, or related field; equivalent professional experience acceptableCertifications such as CBAP, CCBA, or PMI-PBA are preferredHands-on experience with requirements elicitation, modeling, and documentation techniquesProven track record in managing multiple stakeholder priorities in dynamic environmentsProfessional Competencies
Critical thinking and analytical skills to solve complex problemsEffective communication and active listening to engage diverse stakeholdersAbility to lead discussions and facilitate workshopsAdaptability to changing project needs and business landscapesDemonstrated organizational and time management skillsCommitment to continuous learning and process improvementDiversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
