HR-Learning And Development Specialist - Sales

Job description

Learning and Development Specialist Sales

We are seeking a dynamic Learning and Development Specialist in our HR team to train Sales to design, implement, and support impactful learning initiatives for our sales force across geographies. The ideal candidate will play a key role in building product knowledge, selling skills, compliance awareness, and customer engagement capabilities for field and tele-sales teams. Prior experience in NBFC / BFSI sales training is highly desirable.

Key Responsibilities :

Sales Training & Enablement

• Design and deliver training modules for frontline sales staff, relationship managers, and sales supervisors on :
• Financial products ( LAP, Secured Loan, Mortgage Loan, etc.)
• Lead conversion techniques and objection handling
• Customer onboarding, documentation, and digital tools
• Conduct regular induction programs for new sales hires.
• Organize refresher training to bridge performance or compliance gaps.

Coordination & Delivery

Content Development

Create high-impact training materials, including sales playbooks, product guides, SOP manuals, and case studies.

Assessment & Certification

Performance & Feedback

Compliance & Audit

Requirements :

Candidates from NBFC background.

Target and soft skills monitoring.

Interested candidates can share their resumes at nbfcrecruitment@rathi.com