Job description
Job Description
We are looking for a dynamic and self-motivated Calling
Executive to join our team. The ideal candidate will be responsible for making
outbound calls, handling customer inquiries, and promoting the company's
products / services.
Responsibilities :
Make outbound calls to potential and existing customers.
Explain products and services to customers.
Maintain call records and update CRM systems.
Handle inbound queries and resolve customer issues
efficiently.
Follow-up on leads and ensure customer satisfaction.
Achieve daily / weekly / monthly targets set by the team leader
or manager.
Requirements :
Excellent communication skills in English and Hindi (or regional
languages if applicable).
Basic computer knowledge (MS Excel, CRM tools, etc.).
Strong interpersonal skills and a confident telephone
manner.
Ability to work under pressure and handle rejections.
Prior experience in telecalling, customer service, or sales
will be an advantage.
Preferred Qualifications :
Graduate or 12th Pass candidates can apply.
Immediate joiners preferred.
contact name : -mayank shrivastava contact number : -9303791653
Executive • Mumbai