Senior Client Advisor

Job Title : Senior Client Advisor

Location : Gurugram

Company :

AMARIS i s one of India's most coveted fine jewelry brands. We specialize in handcrafted jewels that are a beautiful juxtaposition of diamonds and ethically sourced stones that are endorsed by various well-known celebrities like Deepika Padukone, Aalia Bhatt, Aishwarya Rai Bachchan, Madhuri Dixit, Sonam Kapoor and many more.

Job Description :

We are seeking a dynamic and experienced Client Advisor for our Gurugram store team. The ideal candidate will possess strong skills, a passion for fashion and luxury retail, and a proven track record of achieving sales targets and delivering exceptional customer service and will be responsible for overseeing all aspects of our retail operations.

Responsibilities :

• Ability to build and manage relationships with HNI clients and exceptional sales skills to close high-value jewelry sales (INR 5L-50L);

Develop and execute sales strategies and initiatives to increase revenue and achieve targets.

Foster a positive and collaborative work environment, motivating and inspiring the team to deliver outstanding customer service and exceed customer expectations.

Lead by example, actively engaging with customers to build relationships, provide personalized styling advice, and drive sales.

Handle customer inquiries, complaints, and escalations in a professional and timely manner.

Monitor and analyze sales performance, inventory levels, and other key performance indicators to identify opportunities for improvement and implement corrective actions as needed and directed by reporting managers.

Ensure that the boutique maintains high standards of visual merchandising, cleanliness, and organization to create an inviting and luxurious shopping environment.

Requirements :

Proven experience in luxury retail management, with a minimum of

2 years of experience in Direct luxury sales preferably in Indian designer brands.

Exceptional ability to sell and engage with HNI clients at a personal level

Strong leadership and management skills, with the ability to inspire and motivate a team to achieve sales targets and deliver exceptional customer service.

Excellent communication and interpersonal skills, with the ability to build rapport with HNI customers

Results-oriented with a track record of driving sales and profitability in a high-pressure retail environment.

Knowledge of fashion trends, luxury brands, and the latest developments in the retail industry.

Ability to multitask, prioritize tasks, and work well under pressure in a fast-paced environment.

Flexibility to work evenings, weekends, and holidays as needed.

Interested candidates can mail their resume to hr@amarisjewels.com