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Senior Support Service Engineer - Kronos

Senior Support Service Engineer - Kronos

Jigya Software ServicesNoida
18 days ago
Job description

Job Title : Kronos / UKG Dimensions Technical Support Specialist.

Location : Hybrid Noida.

Employment Type : Full-time.

About the Role :

We are seeking an experienced Kronos / UKG Dimensions Technical Support Specialist to provide expert-level support, troubleshoot system issues, and manage configurations for Kronos Workforce Central (WFC) and UKG Dimensions. The ideal candidate will have strong SQL skills, deep knowledge of WFC modules, and a proven track record in resolving complex technical challenges.

Key Responsibilities :

  • Provide advanced technical support for Kronos WFC & UKG Dimensions.
  • Diagnose and resolve system performance issues & data discrepancies.
  • Manage system configurations, integrations, and interfaces.
  • Write and optimize SQL queries for Kronos / UKG databases.
  • Ensure seamless functionality across WFC modules (Timekeeping, Attendance, Scheduling,

etc.

Must-Have Skills :

  • 5+ years in Kronos WFC & UKG Dimensions support.
  • Expert troubleshooting & analytical skills.
  • Hands-on experience with system configurations & integrations.
  • Proficiency in SQL & database management.
  • In-depth knowledge of WFC modules.
  • Preferred Skills :

  • Experience with UKG Pro (Kronos Cloud).
  • Knowledge of Payroll & HRIS integrations.
  • ref : hirist.tech)

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