1. Call Handling : Addressing customer inquiries, concerns, and complaints, providing solutions, and ensuring customer satisfaction.2. Lead Generation : Identifying potential leads and following up with prospects to convert interest intoo sales.3. Customer Relationship Management : Maintaing accurate records of customer interactions in the CRM system.4. Sales Target : Meetings sales targets and contributing to the team performance.5. Follow-Up : Following up with leads and existing customers to ensure satisfaction and drive business.6. Documentation : Maintaining accurate records of customer interactions and update in the CRM.7. Problem Solving : Resolving customer complaints and providing solutions efficiently .8. Feedback Collection : Gathering insights from customer interactions to improve products or services.
Experience
0 - 1 Years
No. of Openings
Education
Higher Secondary, Secondary School, B.A
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
SCF 49 Phase 11 Mohali
Telecaller • Mohali, IN