Coursera - Staff Software Engineer - Backend Infrastructure

About the job :

Coursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning.

It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025.

Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees.

Courseras platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners.

Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business.

Coursera is a Delaware public benefit corporation and a B Corp.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education.

We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity.

We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.

Coursera has a commitment to enabling flexibility and workspace choices for employees.

Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview :

Coursera is bootstrapping a new development center, with a focus on building a platform team in India.

This is an unique opportunity to be part of the founding team that would not only own a mission critical charter, but also play a significant role in shaping the culture for the location.

We are looking for individuals with an entrepreneurial mindset who are excited by the prospect of building impactful 0 to 1 products.

The Enterprise Admin team is responsible for building tools and support systems that empower administrators to effectively manage enterprise-level engagements.

Their focus is on enabling seamless handling of administrative tasks, enhancing reporting capabilities, and improving the overall user experience for enterprise clients.

The team primarily oversees two key workflows : the Enterprise Admin flow, which allows administrators to manage learners, assign curriculums, and access analytics and reports; and the Learner Experience flow, which supports program members in accessing and consuming content provided through their organization.

Responsibilities :

• User Management : Streamlining processes for user enrollment, role assignments, and permissions configurations.
• Contract Management : Simplifying management of enterprise contracts and ensuring compliance with terms.
• Usage Reporting : Creating detailed and customizable reports on user engagement, progress, and outcomes.
• Communication Tools : Facilitating admin-led communication with learners, including manual messaging capabilities.
• Skills Planning : Assisting organizations in planning, monitoring, and achieving their skills transformation goals.
• Support and Onboarding : Providing support for new implementations and ongoing configurations, including handling support tickets and reducing manual tasks for internal users such as Implementation Managers and Customer Success Managers.
• Program and Contract Migrations : Managing migrations of programs or contract details in an efficient manner.
• API Integrations : Developing and maintaining external-facing APIs for integrations with other Learning Management Systems (LMS) and Learning Experience Platforms (LXP).

Basic Qualifications :

Preferred Qualifications :

If this opportunity interests you, you might like these courses on Coursera : Object Oriented Java is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class

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