Executive – International Relations (Student Mobility Specialist)

Executive – International Office (Student Mobility Specialist)

Location :

FLAME University, Pune

Reports to :

Director, International Office

Role Summary

Responsible for managing all incoming and outgoing student mobility processes for international students, ensuring smooth logistics, regulatory compliance, accurate documentation, and positive student experiences.

Key Responsibilities

1. Incoming Students

Manage pre-arrival coordination, immigration (FRRO / visa / C-Form / S-Form), housing, and induction logistics.

Serve as primary contact for student support; conduct regular check-ins.

Organize orientation / cultural events and maintain detailed student records.

2. Outgoing Students

Maintain updated MIS / database of all outgoing students.

Support applications, credit mapping, learning agreements, and visa documentation.

Coordinate with Registrar / Program Office for transcripts and credit transfers.

3. Credit Mapping

Track all mapping stages and ensure timely faculty / HoD approvals.

Maintain version-controlled templates and archive all documentation.

4. SOP & Process Management

Ensure adherence to all IO SOPs and maintain updated forms / templates.

Identify process gaps and recommend improvements.

5. Communication & Logistics

Manage communication materials, FAQs, fact sheets, and info kits.

Support international delegations, visiting scholars, and students.

Contribute to social media and visual content (e.g., Canva).

Required Skills

Strong operations and documentation skills

Proficiency in Excel, PowerPoint, and digital record systems

Clear written and verbal communication

Attention to detail and compliance

Ability to learn, adapt, and take ownership

KPIs

On-time completion of mobility processes

Zero-error documentation

Student / partner satisfaction

FRRO / visa / SOP compliance

Process improvements initiated