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Client Engagement Lead
Client Engagement LeadMad About Digital (M.A.D) • Bengaluru, Republic Of India, IN
Client Engagement Lead

Client Engagement Lead

Mad About Digital (M.A.D) • Bengaluru, Republic Of India, IN
11 hours ago
Job description

About MAD :

At MAD, we’re more than a digital agency – we’re a creative collective blending design and storytelling to craft scroll-stopping, thumb-pausing brand moments. Our team works across industries, turning briefs into bold, strategic campaigns that don’t just look good — they perform .

Location : Koramangala, Bangalore (Hybrid)

Experience : 2 to 4 years

Benefits at MAD :

We’ve worked hard to foster a flexible and employee-friendly culture. Here are some policies we’re proud to offer :

  • Hybrid Working Model : We work in the office on Tuesdays, Wednesdays, and Fridays. Mondays and Thursdays are remote, but you're welcome to come in if you prefer.
  • Medical Insurance : Health Insurance and accident coverage for all.
  • Paid Extended Medical Leave : We recognise that there may be times when you can't come to the office due to medical reasons. Rest assured, your sick leave will remain intact.
  • Annual Reset Leave : Every year end we make sure we give you time off before a new year comes in, these are usually 5-7 days at the end of the year.
  • Extended Work from Home : Many of us at MAD come from all over the country, and when it's time to head home, we embrace the flexibility to work from wherever suits you best!
  • Compensatory Offs : If you work beyond regular hours, you'll receive compensatory time off and reimbursement for travel and meals.

Work Description : Client Management-

  • Effectiveness in meeting client briefs for everyday jobs, meeting deadlines and managing escalations.
  • Maintaining proper communication channels with client and internal team.
  • Maintaining deck for everyday collaterals and keeping a tab on changes.
  • Managing client's social media pages (posting content, responding to queries, supervising advertising efforts and reporting metrics).
  • Brand Building-

  • Maintain brand quality and tonality in daily briefs, wrt to brand tone, brand guidelines and design.
  • Maintaining output quality (Rounds of changes / proofreading / knowledge of brand guidelines).
  • Learning trends and keeping brands relevant.
  • Brand Growth-

  • Proactive comp. analysis and suggestions and presenting these to the client.
  • Compilation of award winning brand campaigns.
  • Suggestions for brand growth to supervisors and seniors.
  • Skills :

  • Presentation skills for daily jobs (proofreading / formatting / email hygiene / data management / Pitching Ideas)
  • Qualification :

  • 2 to 3 years of work experience
  • Experience working in an agency
  • Create a job alert for this search

    Client Engagement Lead • Bengaluru, Republic Of India, IN

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