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Techno-Functional Consultant - Oracle SCM / EBS Modules

Techno-Functional Consultant - Oracle SCM / EBS Modules

S T M TECHNOLOGIESBangalore
2 days ago
Job description

Oracle SCM and Manufacturing Techno-Functional Consultant

Experience : 12+ Years Overall IT, 10+ Years SCM / Manufacturing (Oracle EBS)

Employment Type : Full-time

Job Overview :

We are seeking a highly experienced and expert Oracle SCM and Manufacturing Techno-Functional Consultant with over 12 years of overall IT experience and at least 10 years specifically in the SCM / Manufacturing domain within Oracle EBS.

This is a crucial techno-functional role, requiring real-time, hands-on functional, product, and / or technical experience, ideally with a background in L3 level support or equivalent in-depth knowledge.

You will provide expert consulting services, design and implement solutions, and troubleshoot highly complex issues for clients in the manufacturing industry.

Job Responsibilities :

  • Complex Problem Resolution : Serve as a primary support engineer, troubleshooting and resolving highly complex techno-functional problems within Oracle EBS SCM and Manufacturing modules.
  • Techno-Functional Expertise : Apply a high level of techno-functional skills and in-depth Oracle product knowledge to daily tasks, including understanding business processes, configuring functionality, and developing technical solutions.
  • Customer Interaction & Service : Provide exceptional customer interaction and service expertise, directly engaging with customers to troubleshoot and resolve issues, answer business questions, and provide data analysis.
  • Implementation Advice : Leverage the ability to relate product functionality to business processes, offering implementation advice to customers on how to meet their various business scenarios using Oracle EBS.
  • Log & Trace Analysis : Proficiently read and decipher software Log and Trace files, acting upon findings to determine problem resolution and root cause.
  • Functional Testing : Understand intricate business process flows and perform thorough functional testing as per business requirements, creating appropriate test scripts.
  • Knowledge Sharing : Conduct training and knowledge sharing sessions for internal teams and potentially end-users, fostering continuous learning.
  • Documentation & Training : Create and maintain comprehensive support documentation, including troubleshooting guides, FAQs, and knowledge bases.

Provide training to end-users on Oracle EBS functionalities.

  • Continuous Improvement : Seek innovative ways to improve the process of delivering solutions to customers and drive continuous improvement projects in IT support, service management, and documentation.
  • Relationship Management : Focus on building and maintaining strong relationships with both internal teams and external customers.

    • Requirements :

  • Overall Experience : Overall 12+ years of IT experience.
  • Domain Experience : At least 10+ years of SCM / Manufacturing domain experience specifically in Oracle E-Business Suite (EBS).
  • Techno-Functional Expertise : Proven real-time hands-on functional / product and / or technical experience within Oracle EBS SCM / Manufacturing, with experience in L3 level support or equivalent in-depth knowledge.
  • Oracle EBS Manufacturing Focus : Strong background in Oracle E-Business Suite (EBS) with a specific focus on Manufacturing (Advanced) modules.
  • Module Experience : Experience with Oracle Advanced Supply Chain Planning (ASCP), Oracle Manufacturing, Oracle Advanced Planning Command Center (APCC), Oracle Logistics, and Oracle Warehouse Management Systems (WMS).
  • EBS Solution Analysis & Design : Ability to analyze, design, and configure EBS solutions for the Manufacturing (Advanced) module.
  • Oracle Applications Architecture : Strong knowledge of Oracle Applications architecture, integration, and customization methodologies.
  • SDLC & Testing : Experience with software development life cycles (SDLC), testing methodologies, and implementation practices.
  • Technical Development : Ability to develop technical solutions to meet customer requirements.
  • Reporting & Analytics : Experience in developing reports, dashboards, and analytics using Oracle business intelligence tools.
  • Troubleshooting Methodology : Ability to troubleshoot and resolve technical issues following AIM (Application Implementation Methodology) or similar structured approaches.
  • Technical Skills : Proficient skills in SQL, PLSQL, Shell scripts, ADF (Application Development Framework), OAF (Oracle Applications Framework), Oracle Forms & Reports, and Workflows.
  • Implementation & Support : Should have 8+ years of experience in Oracle SCM / MFG implementation & support projects.
  • Project Experience : Should have worked in 4 or more Oracle ERP / Finance implementation or support projects as a Techno-Functional consultant.
  • Communication : Must possess very good communication skills (both verbal and written English).

    • Multi-lingual capabilities are a plus.

  • Soft Skills : Must be a team player, willing to learn new technologies, self-driven, result-oriented, with strong problem-solving / analytical skills, and strong customer support and relation skills.
  • Security Setup (Advantage) : Knowledge of Security setup in Oracle EBS would be an added advantage

    • ref : hirist.tech)

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