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IT Business Analyst – Payment Systems Banking (Bangalore, India)

Thakral OneGreater Bengaluru Area, India

20 days ago

Job description

The Opportunity.

We are looking for an IT Business Analyst – Payment Systems (Banking) to lead requirement gathering, solution design, and production support for complex payment platforms. The ideal candidate has deep expertise in Asia-Pacific payment systems, SWIFT / ISO20022 standards, and at least 7 years of banking experience. If you thrive in cross-functional teams and can bridge business needs with technical execution, this role is for you.

The Role.

Requirement Analysis : Collaborate with business units to gather and analyze requirements and document them clearly.
System Integration : Work with cross-functional teams to define system integration needs, identifying dependencies and impacts.
Documentation : Translate business needs into detailed functional and non-functional requirements.
Risk Management : Manage risks and issues related to scope and requirements, ensuring timely resolution.
Testing Support : Partner with offshore test teams to develop test scenarios and validate results before production rollout.
Issue Classification : Clarify and address test findings, categorizing them as defects or change requests.
Problem Investigation : Investigate reported issues, identify root causes, implement fixes or workarounds, and coordinate with vendors when required.
Defect Management : Manage defects and change requests, prioritizing and planning resolutions with business units.
Production Support : Provide Level 3 production support, resolving incidents, handling user queries, and processing change requests.
Knowledge Maintenance : Maintain comprehensive and up-to-date knowledge of application features and processes to serve as a subject matter expert.

The Expertise.

Education : Bachelor’s degree in Computer Science, Information Systems, or a related field.

Experience : At least 7+ years in payment system implementations with expertise in business analysis methodologies. Banking experience is a must.

Domain Knowledge : Strong understanding of Asia-Pacific payment systems (e.g., RTGS, NEFT, ACH, CITAD, G3 Fast, Payroll, etc.). banking experience is a must

Standards & Tools : Excellent knowledge of ISO20022 payment standards and SWIFT messages.

Preferred Experience : Familiarity with TCS Bancs Payments product. Java / J2EE, Oracle DB, SQL, Unix / Linux, IBM WAS is a plus.

Project Management : Knowledge of project management fundamentals and change management processes.

Methodologies : Solid understanding of the SDLC and Agile methodologies.

Skills : Strong analytical, troubleshooting, and problem-solving abilities.

Communication : Excellent verbal and written communication, interpersonal, and negotiation skills.

Work Ethic : Self-motivated, independent, and a collaborative team player with excellent time-management and organizational skills.

About us.

Thakral One is a consulting and technology services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes. This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.

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System Analyst • Greater Bengaluru Area, India