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Regional Manager - Central Bank Branch Banking

Regional Manager - Central Bank Branch Banking

Tata AIA Life InsuranceMumbai
19 days ago
Job description

JOB DESCRIPTION : REGIONALMANAGER| PSU BANCASSSURANCE PARTNERSHIP

A.Position Overview

Position Title

Regional Manager

Department

Central Bank of India

Level / Band

Manager

Role Summary :

  • Liase with Bank’s Regional officers and Zonal Officersan
  • d ensure alignment on Life Insurance Business
  • Visitzones and regions-interactwithZonal Officers, Regional Officers andBank branch managers
  • Guide and support team to ensure achievement of targets
  • Interact with customers to explain the products and solutions
  • Ensureactivation,persistency & productivity is maintained.
  • Ensure qualityof recruits hired in the team
  • Maintain & drive compliance at the zone

B.Organizational Relationships

Reports To

Zonal Manager

Supervises

Area Managers / KAM

C.Job Dimensions

Geographic Area Covered

Region(s)

StakeholdersInternal

Supervisors,Team (KAMs),Ops, Underwriting, Legal

External

Central Bank– Channel Partner

D.Key Result Areas

Partner and Client Management

  • Exceedingregionaltargets (NB, renewal, STP, digitisation, product mix etc)
  • Interact with the BankRegional Officer and his / her teamto ensure alignment towards Tata AIA in life insurance
  • Engage withcustomers to explain the productsand promote the brand
  • Ensure team is focused onSales and support toall branches assigned.
  • Drive local contests and engagements to engage teams
  • Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life
  • Maintaina strongrelationship withRegional Officer andBankBranch manager- interact with themregularly to assessbusinessstatus. Take help from them topush & motivate them to maintain productivity
  • Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
  • Aid the bank branches to adopt new processes and technology

    • Team Management

  • Assign target to each KAM at a branch level – NB, renewal, STP, resolutions, special projects / initiatives undertaken, product mix.
  • Ensure team is hands on with each branch and maintains a high engagement level with each member
  • Team development and training
  • Retention of high performing talent
  • Keep ZH and National Head updated about on – ground activities by Bank and competitors

    • Customer service

  • Ensure adequate customer service – grievance redressal, claim settlement, renewal etc.

    • E Skills Required

    Technical

  • Good product knowledge
  • Goodknowledge of MS Office

    • Behavioral

    Essential

    Desired

    Interpersonal skills

    Communication skills

    Creative thinking skills

    Supervising / Leadership skills

    Teamwork Skills

    Influencing skills

    Relationship Building skills

    Decision making skills

    F Incumbent Characteristics

    Essential

    Desired

    Qualification

    Graduation

    Post graduate / Insurance specific training

    Experience

    Should have at least 6-8years’ experience of sales with at least 2 years’experience in leading teams.

    Preferably needs to havePSU Bancasalesexperiencein the insurance parlance.

    8to 12lpa

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