Supply Success Manager

About Zoop

Zoop Live is one of India’s fastest-growing, venture-backed startups, transforming the way people shop online. We’re building the country’s biggest live commerce ecosystem—where brands, retailers, and creators sell through high-energy livestreams that feel like a real bazaar, not a boring checkout page.

Our mission? Bring the bazaar online, one livestream at a time.

We’re creating the future of social shopping—fast, fun, interactive, and powered by millions of real people.

If you thrive in fast-paced environments, love solving real problems, and want to help 2 million+ retailers and wholesalers grow, Zoop is where you’ll want to be.

Role : Supply Success Manager

You’ll own seller growth, retention, and long-term success. Your work directly drives platform revenue and supply strength.

What You’ll Own :

Seller Success & Relationship Management

Build and maintain strong relationships with top sellers & live sellers

Monitor performance : revenue, frequency, engagement

Identify growth opportunities & scale seller earnings

Prevent churn with proactive interventions

Conduct regular check-ins and reviews

Growth & Ops

Help sellers improve catalogue, pricing, and inventory

Execute seller engagement & growth programs

Collaborate with marketing / content / product teams

Run growth experiments and apply learnings

Data & Reporting

Track seller KPIs and patterns

Deliver insights to improve retention and revenue

Maintain accurate dashboards and reports

What We’re Looking ForMust-Haves

2+ years in Sales, Account Management, Seller Success, or Growth

Strong communication in Hindi & English

Proven ability to hit targets

Comfortable with data and dashboards

Background in e-commerce, marketplaces, or consumer internet

Passion for sales, relationships, and growth

Nice-to-Haves

Experience with SMBs or online sellers

Familiarity with CRM & sales automation tools

Success Metrics

70% seller retention after 90 days

Consistent improvement in seller revenue & show frequency

100+ meaningful seller interactions monthly

Monthly insights & growth experiments shipped

What We Offer

Competitive salary

Equity : Stock options

Leadership mentorship & rapid growth

Startup perks, flexible PTO

Work Arrangement

In-office role at Chhatarpur, Delhi (5 days / week)

Working Hours : 10 : 00 AM – 7 : 00 PM