Manager, SAP Release Management

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role :

The Manager, SAP Release Management will be responsible for overseeing the planning, execution, and deployment of SAP releases, ensuring minimal disruption to our business operations and maximum value delivery to stakeholders. The SAP Release Manager will work closely with cross-functional teams, including development, quality assurance, and operations, to ensure seamless release cycles and effective communication of release plans and status.

Your Role Accountabilities :

RELEASE PLANNING, EXECUTION & DEPLOYMENT

Develop and maintain the organization's release management process for the SAP eco system.

Collaborate with development and functional teams to plan and prioritize SAP releases, ensuring alignment with business needs and strategic objectives.

Develop and maintain release roadmaps, identifying dependencies, risks, and potential issues.

Create release packages and schedules, release calendar, including timelines, milestones, and critical path activities.

Lead the execution of SAP releases, ensuring timely completion and minimal impact on business operations.

Coordinate with development and functional teams to validate release artifacts, including code, configurations, and documentation.

Manage release lead times and cut-off times, ensuring timely completion and minimal impact on business operations.

Develop and maintain deployment plans, including scripts, tools, and processes for deploying SAP releases to production environments.

Participate in CAB review approvals, ensuring effective communication and minimal disruption to business operations

Ensure compliance with SAP deployment best practices, security protocols, and regulatory requirements.

Ensure all stakeholders are trained and aware of the release management process

COMPLIANCE & AUDIT READINESS

Ensure all activities comply withSOX, and internal audit requirements.

Maintain traceability and documentation for all release activities.

Identify and mitigate risks associated with SAP releases, including technical, business, and reputational risks.

Develop and maintain risk registers, tracking risks and mitigating actions.

SAP SOLUTION MANAGER & CHARM

Design, Configure, and test Solution Manager connections across the SAP landscape - SAP ECC, SAP S / 4 HANA, BW / 4 HANA, GRC etc.

Design and implementation of Charm workflow

Troubleshoot, analyze and resolve CSOL / Retrofit / Downgrade Protection issues

Design and setup Change cycles, Change types etc.

Identify Solution Manager related issues, design and delivery of resolution and improvement plans to address these issues

Lead the Solution Manager system upgrade and system consolidation projects in close collaboration with Basis team, lead regression testing and validation

Lead the ongoing support of the change and release management processes in Solution Manager including end user training, process flow monitoring and error resolution

Maintain documentation, standard operating procedures, and knowledge base related to Solution Manager and Release Management processes

PEOPLE MANAGEMENT

Provide guidance, support, and feedback to team members to help them grow professionally and personally.

Identify areas for improvement and develop personalized development plans to enhance skills and knowledge.

Foster a culture of continuous learning and innovation, encouraging team members to take ownership of their work and share their ideas.

Qualifications & Experiences :

10+ years of experience in managing SAP releases andrelated activities in SAP implementations as well as production support

7+ years of experience in Solution Manager administration and configuration with a focus on ChaRM and Transport Management

4+ years of experience in using ServiceNow change management processes

5+ years of experience leading a team

1 year experience with SAP Cloud ALM and SAP BTP CTMS

Media, entertainmentor streaming services industry experience a plus

Superior analytical and problem-solving skills

Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations and briefings

Excellent written and verbal communication

Superb relationship building skills

Work collaboratively w / small teams

Ability to handle multiple assignments concurrently

Ability to work flexible schedules and available for working various shifts, including nights, weekends, and holidays.

Able to work overtime and on-call rotations as needed

Not Required but preferred experience :

1+ years of experience in SAP Cloud ALM and BTP CTMS

Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)

Familiarity with streaming and similar products / services

Experience working in a global company

Comfortable in working in highly iterative and somewhat unstructured environment

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.