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Customer Service Representative

Aycom Business Solutions Pvt LtdNew Delhi, Delhi, India

10 days ago

Job description

We are looking to hire a skilled customer service advisor with fluency in spoken English and experience of working with UK or international clients.

Customer Service Advisor Responsibilities :

Handling incoming calls
Handling tickets, raising and updating tickets
Calling out to the right on-call engineering team
Handling Emails
Should be comfortable in evening and night shifts

Qualifications

At least 1 - 3 years' of relevant work experience

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

Good hands-on experience in MS Office products and good email handling etiquette

Customer-oriented attitude

Spoken and written English language is a must

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Customer Service Representative • New Delhi, Delhi, India

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