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Customer Care Executive
Customer Care ExecutiveTipsons Group • Vadodara, Gujarat, India
Customer Care Executive

Customer Care Executive

Tipsons Group • Vadodara, Gujarat, India
1 day ago
Job description
  • Make a high volume of outbound calls to leads generated through campaigns, website signups, and other digital channels.
  • Qualify leads based on interest level, investment readiness, and profile fit.
  • Schedule calls / meetings with the internal sales team for high-intent leads.
  • Update and maintain accurate records in CRM with call outcomes and lead status.
  • Achieve daily / weekly call and lead-qualification targets.
  • Provide timely feedback on lead quality and campaign performance.
  • Follow calling scripts and compliance guidelines as per the financial services industry.
  • Learning & Growth Opportunities

    • Candidates will receive structured training on bonds, fixed-income products, and the broader debt market.
    • Over time, they will gain practical exposure to how fixed-income investments work, how investors evaluate opportunities, and the fundamentals of capital markets.
    • Strong performers may grow into senior telecalling or RM support roles.
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    Customer Care Executive • Vadodara, Gujarat, India

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