Sales Operations Analyst

Responsible for assimilating data across assigned regional offices and analyze sales tracking

Ensure CRM is utilised effectively to justify the high CAPEX and to drive sales force productivity.

Assess market trends and competitive actions by regular monitoring of regional offices

Develop monthly dashboards for top management

Escalate issues to top management on an exception-basis (including resource challenges, customer negotiations, key accounts management, etc.)

Make cross-functional decisions within the zone and on behalf of the region, with guidance from top management in exceptional items

Disseminate field level information across different relevant functions to facilitate creative improvements

Accomplish target revenue and profitability goals for the zone

Collaboratively set zonal vision and business plan; prioritize in accordance with overall Nilkamal objectives

Take up responsibility of additional special projects, as required

Key Skills

Essential

Strong problem identification and objections resolution skills.

In depth SAP and CRM knowledge

In depth knowledge of the SKUs and that the company produces and sells

Proficient in MS Office (Word, Excel, PowerPoint) and Adobe CS applications. SAP experience is an advantage.

Proven outstanding numerical and analytical skills.

Proven excellent communication skills verbal and written.

Excellent project management skills, strong focus on detail and ability to manage multiple deadlines and meet fast timelines.

Multi task, proactive and X-functional / discipline attitude.

Ability to solve problems with high energy and a positive attitude.

Must be self-motivated and have a high sense of urgency.

Ability to build solid working relationships with several departments.

Fluency in English

Preferred

Proactive in approach

Ability to handle stress