Network Reliability Engineer

Role : Senior Network Development Engineer

Job level : IC3

Experience : 5 to 8 years

Location : Bangalore (Hybrid)

Job Description

As a Network Development Engineer on the Oracle Infrastructure Engineering Services (IES), Network Operations & Reliability Engineering team, your priorities include completing change requests, fulfilling service requests, incident response, and problem management. This role is also responsible for creating tools that facilitate change validation, verify service health, and expose performance metrics. This role will work closely to develop and support solutions for Oracle’s SaaS customers including supporting their private VPN connections. Because our team is globally distributed, on-call shift coverage is generally specific to one shift / region, but we do ask for flexibility as occasional urgent needs arise.

Organizational Overview :

Oracle Cloud continues innovative breakthroughs providing Autonomous Database and services to an ever-increasing customer base. Oracle's Global Business Unit Cloud Services group is an industry leader focused innovation, service delivery, and migration of traditional, on-premises workloads to the Oracle Cloud Infrastructure. Our customer base includes fortune 500 and industry leaders across a variety of sectors including Communications, Financial Services, Health Sciences, Hospitality, Retail, Utilities, Construction and Engineering. Together, we are purposeful, industry leading experts in engineering delivering the next generation of Cloud services centered on the Autonomous Database.

Network Design, Build & Lifecycle Management

• Participate in the design and architecture of network solutions, contributing to development of standalone features and enhancements
• Lead and support network build, upgrade, and migration projects as part of the IES Cloud Services transformation to OCI infrastructure
• Implement, maintain, and support cloud-based Network SaaS components in alignment with SLAs / OLAs
• Collaborate with program and project managers to define milestones, deliverables, and execution plans
• Create and maintain runbooks, methods of procedure (MOPs), and documentation for network changes and operations

Operations & Reliability

Collaboration & Continuous Improvement

Required Qualifications

Preferred Skills and Experience :

Demonstrated ability to define and measure performance of Objectives and Key Results (OKRs), KPIs, Operational Level Agreements (OLAs), and Service Level Agreements (SLA)

Qualifications for External Candidates

Career Level - IC3