Business Analyst

Key Responsibilities :

• Work closely with stakeholders, product owners, and technical teams to gather, analyze, and define business and functional requirements
• Create clear and concise documentation : BRDs, FSDs, Use Cases, User Stories, Process Flows
• Conduct gap analysis, root cause analysis, and propose solution recommendations
• Support system implementation, UAT planning, and user acceptance testing
• Collaborate with UI / UX designers, QA testers, and developers to ensure the business needs are translated into technical outcomes
• Assist in prioritizing features and creating product backlogs in Agile / Scrum environments
• Identify opportunities for process improvement, automation, and digital transformation
• Coordinate across teams to manage timelines, risks, and stakeholder expectations
• 5-6 years of experience as a Business Analyst in IT / BFSI / Consulting / Tech environment
• Proficient in creating BRDs, FSDs, UAT scripts, and working with wireframes / mockups Strong understanding of SDLC, Agile (Scrum / Kanban), and project delivery lifecycle
• Experience with tools like JIRA, Confluence, MS Visio, Excel
• Ability to liaise with both technical teams and business stakeholders
• Excellent communication, documentation, and stakeholder management skills
• Domain experience in BFSI, Healthcare, E-commerce, or FinTech
• Knowledge of data analysis, SQL basics, or reporting tools (Tableau, Power BI)
• Certification in CBAP, CCBA, or Agile / Scrum is a plus

ref : hirist.tech)