Loan Officer Lead Management System

Designation : Loan Officer - Lead Management System

Role / Functional Area : Tele Sales

Experience : 0-3 years

Roles & Responsibilities :

a loan.

Prospecting with suspect leads. A suspect is a person who has still not decided on taking

Converting a suspect to a prospect. This involves the following :

• Establishing contact with the prospect this could involve several calls and may need a

call at a time beyond office hours.

Basis feedback from the prospect seek interventions from the senior sales resource or

by your own-self in satisfying customer needs with the objective of converting the

prospect to a customer.

Responsible for conversion of suspects to prospects to customers.

Provide support to the sales team in increasing conversions by :

in providing feedback seeking feedback from him on your performance

Responsible for complete knowledge of company products and policies as well as those

Responsible for quality of the conversation which entails the following :

of competition.

Ability to handle objections.

Updating the software. One must capture their conversation with the customer

effectively such that a third person is able to carry on the conversation with the

customer where they left off.

Generating References : The quality of conversation and ability to connect with the

customer is also reflected in the number of references that they generate.

Providing market feedback to the supervisor : It is important to share with ones

supervisor any trends that one comes across whilst speaking to a prospect. Examples

could be objections from prospects regards the processing fee being charged by us vis-à-

vis the same being charged by a specific competitor.

Desired Candidate Profile :

Candidate must be a graduate from any stream / Undergraduate with excellent

communication skills & at least 1yr tele-calling experience

Relevant work experience in sales marketing promotions or telemarketing

Candidates from banking and insurance background are preferable

Proficiency in relevant computer applications

Key Skills

Cost Accounting,Food Technology,Graphic Designing,Brand Communications,ITI

Employment Type : Full Time

Experience : years

Vacancy : 1