Payment Lifecycle Vice President

Description

Unlock your potential by joining our Payments Operations team where you will play a pivotal role in transforming payment processing operations. This is your opportunity to drive innovation enhance operational efficiency and contribute to a dynamic and inclusive team culture. Be at the heart of our mission to deliver exceptional payment solutions and make a meaningful impact on the future of digital payments.

As a Payment Lifecycle Manager III within Payments Operations you will be a key player in the firms payment processing operations leveraging your deep knowledge of payment lifecycle principles and practices. You will be responsible for managing a diverse team driving automation initiatives and developing new technologies to streamline processes. Your role will involve interpreting customer needs identifying trends and generating innovative solutions to enhance our operational efficiency and resilience. You will also be instrumental in managing stakeholder relationships ensuring cybersecurity and implementing anti-fraud strategies. Your advanced proficiency in strategic planning project management and change management will be crucial in leading the team towards achieving our long-term goals.

Job responsibilities

• Lead teams responsible for end-to-end operational processes within the payments lifecycle overseeing daily operations setting objectives managing escalations and ensuring quality risk control and compliance standards are upheld.
• Utilize deep knowledge of products and payments to interpret customer needs identify trends and implement innovative solutions that enhance payment operations processes leveraging AI and automation for efficiency and compliance.
• Lead or contribute to initiatives that enhance payment processing operations focusing on client experience process optimization cybersecurity and anti-fraud strategies while providing domain and technical expertise.
• Drive execution of operational strategy and present business updates to critical stakeholders including senior leadership and external clients ensuring compliance with operational guidelines and policies.
• Demonstrate accountability by quickly identifying and articulating issues collaborating with stakeholders to assess risk and manage activities affecting the production environment and prioritizing resolution.
• Foster an inclusive culture by enhancing employee engagement attracting and developing talent and applying advanced coaching and mentoring skills to promote professional growth and high-quality service delivery.
• Progress transactions in the following queues : FRAUD OFAC GFP . Review Analyze Research SWIFT MT FED CHIPS MX ISO messages
• Reconcile breaks on General Ledgers Nostro Accounts and House Accounts. Assist with Wire & ACH Investigation Cases (Recalls Non-Receipt Amendment etc.)
• Fulfill escalations associated with Cash Investigations (Wires ACHs Deposits Checks Internal Transfers) and Transaction Processing (Payment Exception Processing Maintenance Requests andAccount Reconciliation)
• Participate in documentation gathering and review for internal / external audits CCOR testingParticipate in documentation gathering and review for internal / external audits CCOR testing

Required qualifications capabilities and skills

Preferred qualifications capabilities and skills

Required Experience :

Exec

Key Skills

Change Management,Financial Services,Growing Experience,Managed Care,Management Experience,Analysis Skills,Senior Leadership,Performance Management,Process Management,Leadership Experience,negotiation,Analytics

Employment Type : Full-Time

Department / Functional Area : Operations

Experience : years

Vacancy : 1