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Reservations Executive

TheSqua.reDelhi

30+ days ago

Job description

Job Responsibilities :

To answer the queries of the guests through mail & over the phone & up selling the services using the best marketing skills.
Responsible for achieving set revenue targets by maximizing sales along with the team.
Ensure that customer queries / complaints are addressed in a timely and efficient manner.
Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. To identify sales opportunities and effectively present key features and benefits of product(s) to secure new business.
Complies with administration requirements & ensures productive use of all resources to achieve organizational objectives.
To ensure that all client details are fully completed, including marketing information. To ensure that you have knowledge of your own and competitors titles in order to achieve the requirements of this role.
To constantly seek out new revenue generating opportunities to ensure that company targets are met.

Eligibility Criteria :

3 to 4 years of experience in travel sales (International Process) or reservations

Preferably from the Hotel industry

Excellent communication and presentation skills

High energy levels, good analytical & problem solving skills, organizing skills, positive attitude.

Ok to work in rotational shifts (Including night shift)

Executive • Delhi