Training Officer

Design, develop, and deliver training programs on AML, KYC, and Transaction Monitoring processes.

Act as a Subject Matter Expert (SME) for process-related queries, documentation, and escalations.

Evaluate existing training materials for accuracy and relevance; update and enhance content as necessary.

Onboard and mentor new hires, providing them with a clear understanding of compliance standards and process workflows.

Regularly assess team performance and provide coaching to ensure continuous improvement and compliance adherence.

Collaborate with Quality and Compliance teams to bridge knowledge gaps and maintain high training standards.

Monitor and report on training effectiveness using feedback, assessments, and quality audits.