Agm – client servicing (events division)

About the Role

We are looking for an experienced Assistant General Manager – Client Servicing to lead client relationships, drive strategic event solutions, and manage end-to-end delivery of high-impact brand experiences. The ideal candidate brings strong conceptual thinking, exceptional presentation skills, and a proven track record of handling large-scale events, activations, and integrated experiential projects.

Key Responsibilities

• Lead client engagement, build long-term relationships, and act as the primary point of contact for major accounts.
• Understand client objectives and translate them into compelling event concepts, strategies, and experiences.
• Conceptualise creative event ideas and collaborate with internal teams (creative, production, design) to shape innovative solutions.
• Create high-quality presentations, proposals, and pitch decks aligned with brand guidelines and client expectations.
• Oversee end-to-end project execution—from planning and budgeting to on-ground delivery and post-event reporting.
• Drive internal coordination to ensure timely delivery and seamless project management.
• Manage a team of account executives / managers; mentor, guide, and ensure adherence to best servicing practices.
• Maintain a strong understanding of industry trends, event technologies, and experiential innovations.
• Ensure profitability through smart negotiation, budgeting, and resource management.
• Support business development initiatives, proposal writing, and pitch presentations.

Desired Skills & Qualifications

Why Join Us