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Associate Campaign Manager

Zeta GlobalHyderabad, Telangana, India

18 days ago

Job description

Primary Job Responsibilities :

The Associate Campaign Manager will be responsible for a subset of campaign tasks for a client including campaign configuration, QA and reporting. This is a role to work in a fast-paced technology support environment using innovative technologies while having the ability to work with enterprise clients face-to-face. Creative problem solving and troubleshooting skills will lead to success in this position and future advancement!

Role / Responsibilities :

Campaign configuration for full service campaigns
Work with cross functional team to drive email development
Day to day support of Platform tools & custom applications for self-deployment clients
Audience creation, management and data troubleshooting (not responsible for the data integrity which is handled by the BSA)
Quality Assurance and testing
Campaign performance tracking & reporting
Managing & maintaining campaign documentation
Campaign & trigger monitoring & issue resolution management.

Experience :

0-2 years related full-time experience in customer support or client services environment

Must have strong understanding of customer service standards

Must have strong critical thinking skills

Working knowledge / exposure of HTML

Self-starter who requires minimum supervision

Strong written and oral communication skills

Must have the ability to multi-task and prioritize work independently

Familiarity with project management methodologies; understanding of scope, requirement gathering, dependencies, and scheduling work

Must have a high attention to detail with the ability to produce flawless work in rapid succession

Must possess effective communication skills when speaking to technical and non-technical.

Not required but a plus :

Knowledge and experience with basic Adobe Photoshop functionality

Exposure to relational database structure (primary and unique keys, sister table joins)

Knowledge of email marketing best practices.

Qualifications :

BSC Computers / BE / BTECH & MBA (Marketing / Operations) – 2023 / 2024 / 2025 pass outs

Proficient in Microsoft Office applications, especially Excel and MS WORD.

Company Summary

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity / Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.

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Campaign Manager • Hyderabad, Telangana, India