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Assistant Manager

Assistant Manager

ADANI GROUPINDIA
30+ days ago
Job description

As an IT Support Engineer, your responsibilities will include :

  • Providing technical support and assistance to end-users and clients
  • Diagnosing and resolving hardware, software, and network issues
  • Installing, configuring, and maintaining IT systems and applications
  • Collaborating with internal teams to identify and address IT needs
  • Managing user accounts, permissions, and access rights
  • Monitoring IT infrastructure and proactively addressing potential issues
  • Documenting IT processes, procedures, and system configurations
  • Conducting regular system audits to ensure compliance and security
  • Assisting in the implementation of IT projects and initiatives
  • Providing training and guidance to users on IT-related matters

Experience

  • 5-10 years of experience in the IT service industry
  • Demonstrated experience in providing technical support and troubleshooting IT issues
  • Proven track record of maintaining IT infrastructure and systems
  • Experience in working with cross-functional teams and external vendors
  • Education Qualification

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Relevant certifications in IT support and systems administration are preferred
  • Certification Required

    Preferred certifications include, but are not limited to :

  • CompTIA A
  • Microsoft Certified : Azure Fundamentals
  • Cisco Certified Network Associate (CCNA)
  • Behavioural Skills

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work effectively in a team environment
  • Adaptability and willingness to learn new technologies
  • Customer-focused mindset with a commitment to delivering exceptional service
  • Technical Skills

    The ideal candidate should demonstrate expertise in the following technical skills :

  • Operating systems : Windows, Linux
  • Networking : TCP / IP, DNS, DHCP, VPN
  • Hardware troubleshooting and repair
  • Virtualization technologies (e.g., VMware, Hyper-V)
  • IT security best practices and tools
  • Cloud services and solutions (e.g., Microsoft Azure, AWS)
  • IT service management and ticketing systems
  • Database management and SQL
  • Scripting languages (e.g., PowerShell, Bash)
  • Non-Negotiable Skills

  • Expertise in IT support and troubleshooting
  • Strong communication and customer service skills
  • Ability to work collaboratively in a dynamic environment
  • Conclusion

    Joining our team as an IT Support Engineer offers the opportunity to contribute to the success of our organization while advancing your career in a dynamic and supportive environment. If you are dedicated to providing exceptional IT support and are eager to take on new challenges, we welcome your application.

    Locations

    Ahmedabad, Gujarat, India

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    Assistant Manager • INDIA

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