Customer Relationship Manager

Requirement :

• Experience : Fresher / Experience
• Qualification : Graduation / 10+2+3
• Languages : English+ Any language
• Salary : 13750 + 3000 Quarterly bonus
• Process :  Semi-voice process
• Shift : Day rotational shift
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.