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Specialist, Sales Trainer

Specialist, Sales Trainer

ConcentrixIND Gurugram, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors
16 days ago
Job description

Description

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and / or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.

  • Provide employees with skills-based, client coaching to support achievement of specific weekly / monthly / quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
  • Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions
  • Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client / specific territories
  • Oversee and validate the delivery and quality of provided training
  • Track the effectiveness of training interventions through multiple assessment tools
  • Work with all team members to improve sales systems to achieve a positive customer experience
  • Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed
  • Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery
  • Help create a culture of learning where individuals manage their own development, competence, and performance

Location :

IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors

Language Requirements :

English (Required)

Time Type : Full time

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Sales Specialist • IND Gurugram, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors

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