Employee case management (SIM-T / mailbox)
Key job responsibilities
Translation Specialist will support Benefit administration in regions with German as the primary language
Resolve employee queries (Case management) in French language
Speak to Vendors and service providers (German)
Adjudicate, create and respond to various documents, payment request, vendor files (German)
A day in the life
Benefit administration - Back office support of Amazon employee benefits in German speaking regions.
About the team
Amazon Development Center India : ADCI started in Bangalore in 2004 followed by centers in Hyderabad (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, ADCI builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide.
BASIC QUALIFICATIONS
Graduation with minimum 2 years of experience in required language and English
Backoffice ticket management experience is a added advantage
PREFERRED QUALIFICATIONS
Benefits Domain knowledge
Backoffice experience in administrations
Vendor management
File management
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Administrator • Hyderabad, Telangana, IND