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Specialist, Customer Acquisition

Specialist, Customer Acquisition

concentrix bpo pvt ltdINDIA
30+ days ago
Job description

Job Title :

Specialist, Customer Acquisition

The Sales Representative is responsible for demonstrating the value and benefits of our clients products or services through customer engagement, with a primary focus on selling and / or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

  • Provide accurate weekly / monthly / quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns / roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
  • Work with a team and report directly to a Sales Manager

Location :

COL Bogota - Cra. 15 #77-50

Language Requirements :

  • English (Required)
  • Spanish (Required)
  • Time Type : Full time

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    Locations :

    Location : COL Bogota - Cra. 15 #77-50

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    Specialist Customer Acquisition • INDIA