Business Development Manager

About Grubwala :

Grubwala Infinity Private Limited is an emerging food-tech platform that empowers homechefs by connecting them with a wider customer base through digital tools, marketing support, and efficient logistics. Our mission is to make home-cooked meals more accessible while helping passionate home-based food entrepreneurs scale their businesses.

Role Overview :

The Business Development Manager (BDM) will be responsible for onboarding homechefs , managing daily operational workflows, and ensuring consistent growth and performance across the assigned region. This role combines strategic planning, ground-level execution, and vendor relationship management.

Key Responsibilities :

• Identify and onboard new homechefs as vendors to the Grubwala platform.
• Pitch Grubwala’s value proposition to home-based food entrepreneurs and negotiate onboarding terms.
• Handle day-to-day operational activities , including order tracking, issue resolution, menu updates, and coordinating with logistics.
• Monitor and support vendors in improving food quality, packaging standards, and order fulfillment.
• Act as the main point of contact for homechefs, ensuring smooth communication and timely assistance.
• Drive order growth and customer retention in the assigned territory through vendor performance optimization.
• Track and analyze key performance metrics (orders, cancellations, ratings, response time) and implement improvement strategies.
• Collaborate with the marketing and logistics teams to design hyperlocal campaigns and ensure timely deliveries.
• Conduct regular field visits and check-ins with vendors to build strong, trust-based relationships.
• Ensure compliance with food safety, hygiene, and operational standards.

Key Skills & Qualifications :