Human Resource Manager

Job Description

Key Responsibilities

1. Strategic HR Leadership

Develop and implement HR strategies that align with the software business’s growth roadmap.

Partner with the tech leadership team to forecast workforce needs and develop scalable talent plans.

Champion organizational culture that blends Masaj’s values with software-industry best practices (agility, innovation, autonomy).

2. Talent Acquisition & Employer Branding

Lead full-cycle recruitment for technical and non-technical roles using Zoho ATS or similar systems.

Collaborate with Engineering Managers and Product Leads to create accurate job descriptions and hiring plans.

Position the company as an employer of choice for top software talent through targeted branding campaigns.

3. Performance & Capability Development

Implement performance management frameworks (OKRs, KPIs) adapted for agile and remote teams.

Design and drive tech-focused L&D programs including coding mentorships, product bootcamps, and leadership upskilling.

Identify high-potential employees and support succession planning for technical leadership.

4. Employee Relations & Culture

Maintain a healthy and engaging remote work culture across Egypt, Pakistan, Morocco, and on-site in Kuwait.

Lead initiatives that support DEI, well-being, and psychological safety in engineering teams.

Handle grievance resolution and employee relations in a transparent and supportive manner.

5. HR Operations & Compliance

Oversee digital HR operations, payroll, and personnel records while ensuring data security (especially for remote teams).

Ensure HR practices comply with Kuwaiti labor laws and international employment standards where applicable.

Design remote work policies, flexible hours, and hybrid engagement models tailored to software roles.

Requirements

Key Requirements

Education & Experience

Bachelor's degree in HR Management, Business Administration, or related field. Technical certifications or coursework in software / IT is a plus.

Minimum of 8 years HR experience, with at least 2 years supporting software / tech teams.

Experience with distributed teams, digital HR systems (e.g., Zoho, BambooHR), and agile HR practices.

Technical HR Competencies

Familiarity with tech recruiting trends, developer assessment tools, and GitHub / LinkedIn sourcing.

Understanding of software team dynamics (e.g., sprints, product lifecycles, developer workflows).

Ability to design performance systems adapted to technical roles.

Core Competencies

Strategic Thinking & Problem Solving

Strong Communication & Coaching Skills

Cultural Sensitivity across Geographies

High Adaptability & Tech-Savviness

Analytical Thinking and Data-Driven Decision-Making

Benefits

• Basic Salary – Competitive and aligned with market rates.
• Housing Allowance.
• Transportation.
• Communication Allowance.
• Medical Insurance.
• Annual Leave.

Requirements

Technical HR Competencies - Familiarity with tech recruiting trends, developer assessment tools, and GitHub / LinkedIn sourcing. - Understanding of software team dynamics (e.g., sprints, product lifecycles, developer workflows). -Ability to design performance systems adapted to technical roles. Core Competencies - Strategic Thinking & Problem Solving - Strong Communication & Coaching Skills - Cultural Sensitivity across Geographies - High Adaptability & Tech-Savviness - Analytical Thinking and Data-Driven Decision-Making