Relationship Manager

Company Overview

Welcome to Adex Media Hub, a pioneering advertising agency driven by creativity and strategy to empower businesses in the digital era. With a dedication to storytelling and data insights, we excel in transforming ideas into action. Our commitment to marketing excellence positions us as a trusted partner for brand elevation. Based in Pune, we operate with a dynamic team of 11 to 50 professionals, offering comprehensive advertising services. For more information, visit our website .

Job Overview

Adex Media Hub is seeking a motivated Relationship Manager to join our team in Wakad. This is a full-time, mid-level role that requires 4 to 6 years of relevant experience. The successful candidate will have the opportunity to manage key client relationships, ensuring clients' needs are met with tailored advertising solutions. A strong grasp of customer relationship management software, client communication, and negotiation is essential for success in this position.

Qualifications and Skills

• Proficient in customer relationship management software such as CRM, with the ability to track and manage all sales activities (Mandatory skill).
• Strong client communication skills to effectively understand client needs and propose appropriate advertising solutions (Mandatory skill).
• Excellent negotiation skills to maximize mutual benefits for both the company and clients during contract discussions (Mandatory skill).
• Experience using Salesforce for managing client interactions and maintaining effective customer relationships.
• Proven data analysis skills, capable of interpreting complex data sets to support strategic decision-making processes.
• Strong conflict resolution skills to address and mitigate any issues arising with clients efficiently and professionally.
• Strategic planning abilities to design and implement effective account management strategies aimed at maximizing client satisfaction and retention.
• Understanding of account management techniques, with the ability to oversee multiple client accounts and ensure high levels of client trust and satisfaction.

Roles and Responsibilities

Job Title : Relationship Manager

Department : Business Development

Location : Wakad ,Pune,(On Site)

Experience Required : 26 years

Industry : EdTech

Salary : - 2.9 LPA to 4.2 LPA