About Concentrix :
Concentrix Corporation (NASDAQ : CNXC) a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more.
Position : Manager, Digital Transformation (Techno-functional)
US Healthcare domain
Individual contributor role
Mode of Work - Work from office
Job Location : Pune
Relevant Experience :
Total experience of 8+yrs, which includes 5+ years of relevant exp in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice / chat processes in the healthcare domain
Must to have Contact center experience.
Must be Black belt certified, hands on with Six Sigma Improvements
It's a complete Work from Office role (5days week) from Pune office and US shifts (3pm to 1am -flexibility required)
Key Roles & Responsibilities :
Manager Transformation • Pune, Maharashtra, India