Technical Lead

Company Description

Cyvica Technologies Pvt Ltd is a leading cloud and security solutions provider, empowering businesses to adopt Microsoft Cloud with confidence and advanced protection. We specialize in Azure, Microsoft 365, Intune, Security, Identity & Access Management (IAM), and Microsoft Defender XDR. Our mission is to build highly secure, modern, and efficient cloud environments for organizations across IT, SaaS, education, healthcare, retail, and BFSI sectors. From cloud migrations to Zero Trust security implementations, Cyvica delivers advanced technical solutions backed by a strong focus on operational excellence and cyber resilience. Our team of experts is dedicated to enabling a seamless and secure digital transformation journey for our clients.

Role Description

We are seeking a highly skilled Technical Lead to join our growing team.

In this leadership-driven role, you will oversee the design, deployment, and optimization of Microsoft Cloud and Security solutions, guiding a technical team to deliver world-class services. You will act as a subject matter expert across Azure, M365, Intune, security frameworks, automation, and incident response. You will drive solution architecture, mentor engineers, enforce best practices, and collaborate directly with customers to ensure successful technical outcomes.

We Are Looking For

Strong expertise in Microsoft 365, Azure AD, Azure services, Intune, and Microsoft Defender

Proven leadership with the ability to coach support engineers and drive performance

Solid experience in architecture, migrations, and security configuration

Strong analytical and troubleshooting skills with quick decision-making ability

Excellent communication skills for handling stakeholders and high-priority escalations

Ability to document processes and ensure technical quality standards are maintained

Key Responsibilities

Lead a team of support engineers delivering technical operations and escalations (L2 / L3)

Architect, implement, and optimize Microsoft Cloud solutions — Azure, M365, Intune & Defender

Oversee identity security, endpoint compliance, and Zero Trust policy implementation

Drive complex incident resolution, RCA documentation, and infrastructure hardening

Perform cloud migrations, tenant configurations, automation, and service enhancements

Ensure SLA compliance, maintain dashboards, and provide improvement recommendations

Conduct knowledge-sharing sessions and build internal best-practice frameworks

Collaborate with presales teams to support solution design, PoCs, and proposals

Build strong relationships with customers and ensure exceptional service delivery

Good to Have

Microsoft Certifications (AZ-104, AZ-305, SC-200, MS-102, etc.)

Experience with PowerShell, automation scripts, and secure deployment pipelines

Familiarity with SOC operations, compliance standards & SIEM tools

ITIL knowledge and understanding of service lifecycle workflow

Growth & Opportunities

Leadership advancement into roles like Cloud Architect or Security Lead

Participation in advanced cybersecurity and Microsoft expert-level training programs

Opportunity to lead enterprise-grade cloud transformation and security modernization initiatives

Recognition and reward model for innovation and high-impact delivery

Work Mode & Schedule

Remote / Work From Home

5-day working week

What We Offer

Competitive salary + performance-based rewards

Opportunity to work with high-profile enterprise customers

Vibrant and supportive work culture encouraging skill-enhancement

Direct collaboration with senior leadership and architects

Apply Now

Interested candidates can send their CV to : jobs@cyvica.com | hr@cyvica.com